Shipping Policy

At Ozivle, we are committed to delivering your order safely and as quickly as possible.

Order Processing

All orders are processed within 1–2 business days after payment confirmation. Orders are not shipped on Sundays or public holidays.

Shipping Time

Estimated delivery times:

• Metro Cities: 3–5 business days
• Other Cities & Towns: 4–7 business days
• Remote Locations: 5–10 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

We may offer free shipping on selected orders, promotions, or campaigns.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp (where applicable) to track your shipment.

Delayed or Lost Shipments

While we strive to ensure timely delivery, Ozivle is not responsible for delays caused by courier partners or circumstances beyond our control.

If your order appears delayed or lost, please contact our support team and we will assist you.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. Ozivle is not responsible for orders delayed or undelivered due to incorrect addresses or contact information provided during checkout.

Contact Us

For any shipping-related questions, please contact us:

Email: ozivlecustomercare@gmail.com

Phone: +91 93192 83124

Address:
Lane No. 4, Sai Lok,
Karbari Grant,
Dehradun, Uttarakhand – 248007,
India